Ask in context
The scan point identifies the service or location.
Request capability
Collect structured feedback without creating another inbox.
Put a specific request form behind the QR, then organize responses by source and status.
PlannedCapability within the People and service workflows solution
Use purposeful fields
Templates keep the request structured and actionable.
Route follow-up
Workflow rules will extend the current issue model.
Executable carriers
Templates deliver this capability in a specific scenario.
The capability defines the business job. Each template packages the fields, content, rules and scan mode needed to perform it. Publishing the template creates a managed QR instance for a real place, object or purpose.
Template design is planned
This capability remains visible as product direction, but it cannot be created until an executable template and its operational loop are released.